Refund Policy
Last updated 26 July 2026
30-day money-back guarantee. If you are not happy with Sayful Pro for any reason, email support@sayful.app within 30 days of your purchase and you will get a full refund.
How to request a refund
Email support@sayful.app from the address you used at checkout, or include your order reference. You do not need to give a reason.
How long it takes
Refunds are approved within 2 business days of your request. The money is returned to your original payment method by Paddle, our payment provider, within 14 days of approval. Exactly when it appears on your statement depends on your bank or card issuer.
What happens to your access
Sayful Pro features stop working when the refund is processed. Your account stays open and you can keep using the free version of Sayful, including your settings, notes and history.
Cancelling a subscription
You can cancel at any time from the receipt email Paddle sent you, or by emailing support@sayful.app. Cancelling stops future payments. You keep Pro access until the end of the period you have already paid for.
Who you are buying from
Sayful is sold by Mykhailo Korotych, Myronenko 43, Poltava, 36000, Ukraine. Paddle.com Market Limited acts as the merchant of record and handles payment, invoicing and sales tax.